If you’re considering buying a Toyota Highlander, be aware of the model years plagued by airbag issues, engine performance problems, and reliability concerns. Learn which years to avoid for a smoother driving experience.

Years to Avoid Buying a Toyota Highlander

2023 Model Year Issues

The 2023 Toyota Highlander has been a subject of concern for many potential buyers. While it offers several improvements over its predecessors, such as a turbocharged four-cylinder engine and a new infotainment system, it also comes with a host of issues that make it a model year to avoid. Here are some of the common problems associated with the 2023 Highlander.

Common Problems with 2023 Models

Engine Performance Issues
The 2023 Highlander’s turbocharged four-cylinder engine has been known to stumble and hesitate unless using higher octane fuel. This is particularly frustrating for drivers who are accustomed to using regular 87 octane fuel, as the engine may not perform optimally under these conditions.
Reliability Concerns
Several owners have reported reliability issues with the 2023 Highlander. These include problems with the air conditioning system, which can leak and cause moldy odors inside the vehicle. Additionally, some models have experienced issues with the pre-collision warning system, requiring multiple trips to the dealership for repairs.
Brake and Rotor Problems
Braking issues are another common problem reported by owners. At around 14,000 miles, many Highlanders have needed their rotors resurfaced, and some have even experienced brake scrubbing when applying the brakes. This can be a safety concern and may require additional maintenance costs.

Reliability Concerns in 2023

Reliability is a crucial factor when considering any vehicle purchase. Unfortunately, the 2023 Toyota Highlander has not lived up to expectations in this regard. Here are some reliability concerns that have been reported by owners:

Air Conditioning Leaks
Some Highlanders have experienced air conditioning leaks, which can lead to moldy odors inside the vehicle. This is not only uncomfortable but also poses health risks, especially for those with allergies or respiratory issues.
Pre-Collision Warning System Issues
The pre-collision warning system has been problematic for many owners. It has triggered false alarms, requiring multiple visits to the dealership for repairs. This can be frustrating and may indicate deeper issues with the vehicle’s safety features.

Engine and Performance Issues in 2023

The engine and performance of the 2023 Toyota Highlander have been a significant source of concern for many owners. Here are some of the key issues:

Fuel Efficiency and Engine Performance
The turbocharged four-cylinder engine in the 2023 Highlander has been known to perform poorly unless using higher octane fuel. This can lead to stalling and hesitation, especially during acceleration. This is particularly disappointing given Toyota’s reputation for quality and reliability.
Fuel Mileage Discrepancies
Some owners have reported discrepancies in fuel mileage readings. For example, the vehicle’s onboard computer may show a much lower fuel mileage than expected, leading to frequent stops for refueling. This can be a significant inconvenience and may indicate a problem with the vehicle’s fuel system.

Specific Model Year Problems

2021 Model Year Airbag Halt

The 2021 Toyota Highlander faced a significant issue that halted its production and sales. In May 2024, the National Highway Traffic Safety Administration (NHTSA) conducted a crash test on a Toyota Grand Highlander, revealing a defect in the side curtain airbag. During the test, the front corner of the airbag failed to stay inside the vehicle when the driver’s window was rolled down, raising serious concerns about occupant safety.

This defect led Toyota and Lexus to issue an immediate stop-sale and recall all 2024 Grand Highlander and Lexus TX models. The recall affected over 154,000 vehicles already in customers’ hands and another 4,000 in dealer inventories. The airbag’s anchoring system was identified as the culprit, and Toyota engineers worked closely with suppliers to redesign the system, ensuring the airbags would remain fully deployed within the cabin, even with the windows rolled down.

Impact on Availability and Pricing

The airbag recall had a substantial impact on the availability and pricing of the 2024 Toyota Grand Highlander and Lexus TX models. Before the recall, these models were among the top sellers for their respective brands. Toyota was selling approximately 9,200 Grand Highlanders and 3,500 Lexus TXs per month in the U.S., making them significant contributors to Toyota and Lexus’s sales.

However, with the stop-sale in place, new sales and production were halted. This led to a backlog of unsold vehicles, which in turn affected pricing. Dealerships had to manage inventory and customer expectations while awaiting the resolution of the airbag issue. The recall also impacted the overall market dynamics, as potential buyers were left waiting for the fix to be implemented and the vehicles to be cleared for sale.

Toyota’s solution involved notifying owners of the affected vehicles in October 2024, instructing them to schedule repairs at authorized dealerships. The solution included replacing the faulty airbag anchoring system, and all repairs were performed at no cost to owners. Toyota expected the repairs to be completed by the end of October, allowing dealerships to resume sales soon after.

Customer Feedback and Reviews

Negative Reviews of 2023 Models

When it comes to the 2023 Toyota Highlander, some customers have expressed significant dissatisfaction. One common complaint is the numerous issues that arise even within the first few months of ownership. For instance, some owners have reported that their vehicles were back in the dealership multiple times due to problems like air conditioner leaks, pre-collision warning system malfunctions, and even issues with the brakes. These recurring problems can be frustrating and make you wonder if you’ve made a mistake by choosing this model.

Complaints About Engine Performance

The engine performance of the 2023 Toyota Highlander has also been a point of contention. Many owners have noted that the turbocharged four-cylinder engine often stumbles and hesitates unless using higher octane fuel. This can be particularly annoying, especially when you’re driving in heavy traffic or need to accelerate quickly. Imagine driving a car that’s supposed to be reliable and efficient, only to find it struggling to keep up with your needs. It’s like having a sports car that’s more like a sedan in disguise.

Reliability Issues in Customer Reviews

Reliability is a crucial factor when buying a car, and unfortunately, the 2023 Toyota Highlander has fallen short in this regard for many owners. Some have reported issues with the vehicle’s mileage to empty, where the car would only go a few hundred miles before needing a refill. This can be confusing and concerning, especially if you’re used to driving a car that can go for hundreds of miles without needing gas. It’s like having a car that’s always running on empty, even when it’s full. Additionally, some owners have experienced vibrations and shaking while driving, which can be unsettling and affect the overall driving experience.

These reliability issues highlight the importance of thoroughly researching a car model before making a purchase. While the Toyota Highlander has its strengths, it’s clear that some models have more problems than others. By understanding these potential issues, you can make a more informed decision and avoid the frustration that comes with dealing with recurring car problems.